We want every Sparo piece to feel right the moment you unbox it. If something isn’t, you have 30 days from delivery to return or exchange it.
Returns
To be eligible, the item must be unworn, unused, and in its original packaging — leather shows wear quickly, so please try footwear indoors on a clean surface. Belts should be returned uncut and unpunched.
Exchanges
Wrong size? We’ll exchange footwear or belts for another size of the same style, subject to stock. Write to us within 30 days and we’ll arrange the pickup and the replacement together.
Refunds
Once your return reaches us and passes inspection, we’ll confirm by email. For Cash on Delivery orders, refunds are made by bank transfer to the account you share with us — typically within 5–7 working days of approval.
How to start a return
Email info@topgrain.in or call +91 80864 14864 (10 am – 6 pm, except holidays) with your order number. We’ll reply within two working days with the next steps.